Privacy Policy

At ConsultoTravel, we work to offer you the best possible experience through our services. In some cases, it is necessary to collect certain information to achieve this. Your privacy matters to us, and we believe in being transparent about it.

Therefore, in compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “GDPR”), concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and LAW 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (hereinafter, “LSSI”), ConsultoTravel informs users that, as the data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following:

  • Your data are collected so that your user experience can improve, taking your interests and needs into account.

  • We are transparent about the data we collect about you and the reasons why we do so.

  • Our goal is to offer you the best possible experience. Therefore, whenever we use your personal information, we will do so in full compliance with the law and, when necessary, request your consent.

  • We understand that your data belong to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop doing so.

  • Our priority is to guarantee your security and process your data in accordance with European regulations.

If you wish to obtain more information about how your data are processed, please consult the various sections of the privacy policy below:

Who is responsible for processing your data?

Joan Carles Tecles Julian
Tax ID (CIF): 20813765F

Address: C/ Pahissa 13, 08172 Sant Cugat del Vallès, Barcelona, Spain
E-mail: info@consultotravel.com

You may contact us through any of these means.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it regularly, and if you have registered and access your account or profile, you will be informed of any changes.

If you belong to any of the following groups, please consult the corresponding section below:

+ WEBSITE OR EMAIL CONTACTS

What data do we collect through the website?

We may process your IP address, your operating system or browser type, and even the duration of your visit, anonymously.

If you provide personal data through the contact form, you will be identified so that we can contact you if necessary.

For what purposes will we process your personal data?

  • To respond to your inquiries, requests, or questions.

  • To manage the requested service, respond to your inquiry, or process your request.

  • To provide information electronically related to your request.

  • To send commercial or event-related information electronically, provided that you have given explicit authorization.

  • To perform analyses and improvements to the website, our products, and services.

  • To improve our commercial strategy.

What is the legal basis for processing your data?

The acceptance and consent of the data subject:
In cases where it is necessary to complete a form and click the “send” button to submit a request, doing so necessarily implies that you have been informed and have expressly given your consent to the contents of the clause attached to the form or the acceptance of the privacy policy.

All our forms include the * symbol to indicate mandatory fields. If you do not fill in these fields or do not check the acceptance box for the privacy policy, it will not be possible to send your information.
This usually appears as follows:
□ “I have read and accept the Privacy Policy.”

+ CLIENTS

For what purposes will we process your personal data?

  • To provide information electronically related to your request.

  • To send commercial or event-related information electronically, provided that you have given explicit authorization.

  • To manage administrative, communication, and logistics services carried out by the Data Controller.

  • To issue invoices and make the corresponding tax declarations.

  • To carry out the corresponding transactions.

  • To handle control and collection procedures.